One Disadvantage of the Personal and Targeted Nature of Customer

question 18

True/False

One disadvantage of the personal and targeted nature of customer relationship management (CRM)is that consumers are spending more time making purchase decisions.

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Definitions:

Management

The process of dealing with or controlling things or people within an organization.

Profit

The financial gain that is made when the revenue from business activities exceeds its costs.

Limited Partnership

is a form of partnership characterized by having one or more general partners with unlimited liability, and one or more limited partners whose liability is limited to the amount of their investment.

Management Participation

The involvement or engagement of managerial staff in the planning and decision-making processes of a business or organization.