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With regard to business customers,which statement is true of institutions?
Cultural Competence
The ability of individuals and organizations to effectively interact, work, and understand people from different cultural backgrounds, enhancing service delivery in diverse settings.
Within-Group Membership
The sense of belonging or identification with a subgroup within a broader group or category.
Culturally Appropriate
Ensuring that behaviors, practices, or interventions are respectful of and relevant to the cultural backgrounds of the people involved.
Self-Awareness
The conscious knowledge of one's own character, feelings, motives, and desires.
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