The Customer Benefit Concept Refers To

question 23

Multiple Choice

The customer benefit concept refers to:

• A)a detailed listing of which services will be provided.
• B)guidelines for the delivery of the service product.
• C)the core benefit that the customer will derive from the service.
• D)the general benefits the service company will provide to the customer.
• E)none of the answer choices

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Definitions:

Palpation

A method of feeling with the hands to examine the body, especially while diagnosing a disease or illness.

Percussion

A diagnostic technique used in physical examinations to produce sounds from the body, aiding in the assessment of conditions.

Romberg Balance Test

A test used to assess a person's balance and proprioception by having them stand with their feet together and eyes closed.

Muscle Abnormality

Any deviation from the normal structure or function of muscles, which can impact movement and coordination.