In Evaluating Service Quality, Customers Focus On

question 54

Multiple Choice

In evaluating service quality, customers focus on:

• A)empathy.
• B)responsiveness.
• C)assurance.
• D)reliability.
• E)all of the answer choices

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Definitions:

Expense Functions

Mathematical expressions that calculate the total costs associated with producing a certain number of goods or services.

Revenue Functions

Mathematical models that describe how a company's revenue is related to the selling price of its products and the quantity of products sold.

Expense E

This is not a standard financial term and more context is needed for a specific definition. NO.

Fixed Expenses

Costs that do not change in amount and are required to be paid on a regular basis, such as rent, insurance premiums, and loan payments.