Which of the Following Performance Attributes Has Research Recently Shown

question 34

Multiple Choice

Which of the following performance attributes has research recently shown influences customer satisfaction of business buyers?

• A)Responsiveness of the supplier in meeting the firm's needs.
• B)Product quality.
• C)Delivery reliability.
• D)All of the answer choices.

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Definitions:

HRM Practices

Human Resource Management strategies and practices focused on the management and development of an organization's workforce, including recruiting, training, performance evaluation, and compensation.

Society for Human Resource Management

A professional organization dedicated to the advancement of human resource management practices and the professional development of HR practitioners.

HR Association

An organization that represents the interests of Human Resource professionals, offering resources, education, and networking opportunities.

Outsourcing

The business practice of hiring a party outside a company to perform services or create goods that traditionally were performed in-house by the company's own employees.