Instructions the Questions Below Require You to Identify What Type of Type

question 49

Short Answer

Instructions
The questions below require you to identify what type of focus the responder is using in the reply to the following statement.

"I'd like to buy a new car, but I'm not sure if I can afford it. The ones I have been looking at seem terribly expensive. But then, I have a large family and could use the space. But will the car be dependable? And what about gas mileage? What do you think I should do?"

Identify the kind of focus by its letter.

-____ "John, sounds as if you are pretty anxious about your decision."​
A)Person focus
B)Problem/main theme focus
C)Others focus
D)Family focus
E)Mutual issues or group focus
F)Interviewer focus
G)Cultural/environmental/contextual focus

• A)Person focus
• B)Problem/main theme focus
• C)Others focus
• D)Family focus
• E)Mutual issues or group focus
• F)Interviewer focus
• G)Cultural/environmental/contextual focus

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Definitions:

Effective

Producing a desired or intended result, often used to describe methods, strategies, or actions.

Respectful Close

A polite and considerate way to end a communication or interaction, ensuring a positive impression.

Indirect Approach

A communication strategy where the main point is not presented directly at the beginning but is introduced later in the message.

Refusing Claims

The act of denying or rejecting claims, often in the context of insurance or customer service disputes.