What process does Step 1 in this figure represent? 
Definitions:
Remembering
The process of recalling or recognizing information, experiences, or people from one's past.
Horizontal Communication
The exchange of information or messages between individuals or departments at the same level within an organization.
Similar Hierarchical Levels
Similar Hierarchical Levels denote individuals or positions within an organization that share equivalent rank or status, facilitating peer-level interaction and collaboration.
Lateral
Relating to, or situated at, the side; often used to denote movement or thinking that is not linear.
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