The Five Stages a Buyer Passes Through in Making Choices

question 319

Multiple Choice

The five stages a buyer passes through in making choices about which products and services to buy is called the

• A) information sorting process.
• B) purchase decision process.
• C) alternative evaluation process.
• D) postpurchase behavior process.
• E) problem recognition process.

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Definitions:

Adjustment Problems

Difficulties in coping with or adapting to new situations, environments, or changes, often resulting in psychological distress or dysfunction.

Anxiety

A feeling of worry, nervousness, or unease typically about an imminent event or something with an uncertain outcome.

Construct Systems

A psychological framework developed by an individual to make sense of the world, experiences, and relationships.

Psychological Problems

Mental health issues or disorders that affect an individual’s thinking, feeling, behavior, and functioning.