There Are Five Stages in the Consumer Purchase Decision Process

question 324

Multiple Choice

There are five stages in the consumer purchase decision process. The last stage is

• A) information search.
• B) purchase decision.
• C) alternative evaluation.
• D) postpurchase behavior.
• E) problem resolution.

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Definitions:

Change

The implementation of a program or plan to move the organization or its members to a more satisfactory state.

Diagnosis

The identification of the nature or cause of a particular phenomenon, often used in the context of medical conditions but also applicable to problem-solving in various fields.

Team Building

An effort to increase the effectiveness of work teams by improving interpersonal processes, goal clarification, and role clarification.

Stakeholders

People inside or outside of an organization who have the potential to be affected by organizational decisions.