When Diego Called the Toll-Free Number to Order Two Children's

question 37

Multiple Choice

When Diego called the toll-free number to order two children's books from the Usborne catalog, the firm was using

• A) social networking.
• B) interactive marketing.
• C) multichannel selling.
• D) inbound telemarketing.
• E) outbound telemarketing.

---

Definitions:

Increasing Younger Workforce

A trend where businesses experience an influx of younger employees, impacting workplace dynamics and expectations.

Asset Bubbles

A market phenomenon characterized by rapid increases in the valuation of a particular asset class above its fundamental value, followed by a sudden crash.

Illicit Trade

The trade of goods that are illegal or prohibited by law.

National Debt

Money owed by the government to individuals, businesses, and government agencies who purchase Treasury bills, Treasury notes, and Treasury bonds sold to cover expenditures.