Which of the Following Statements Should a Salesperson Use to Accept

question 199

Multiple Choice

Which of the following statements should a salesperson use to accept the objection?

• A) "I think I might be able to explain that better to you after showing you this diagram."
• B) "Yes, you're right, it is lighter. Customers haven't mentioned that as a problem-why do you think it might be?"
• C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
• D) "Where did you hear that? Your source must have erroneous information."
• E) "As I was saying…."

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Definitions:

MRSA

Methicillin-resistant Staphylococcus aureus, a type of bacteria that is resistant to many antibiotics, making infections difficult to treat.

Microorganism

A microscopic organism, such as a bacteria, virus, fungus, or protozoa, some of which can cause diseases.

Waxy Cell Wall

A characteristic feature of certain bacteria, providing protection and contributing to their pathogenicity.

Tuberculosis

An infectious disease caused by the bacterium Mycobacterium tuberculosis, primarily affecting the lungs but can spread to other organs.