There Are Six Commonly Used Techniques to Deal with Objections

question 285

Multiple Choice

There are six commonly used techniques to deal with objections, one of which is to

• A) redirect the conversation.
• B) defer to a supervisor.
• C) probe by asking additional questions.
• D) distract by identifying competitor shortcomings.
• E) postpone.

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Definitions:

Negative Reinforcement

A behavioral concept where the removal of an undesirable or unpleasant stimulus following a behavior increases the likelihood of that behavior being repeated in the future.

Punishers

Stimuli that decrease the likelihood of a behavior being repeated, used in the context of behavioral psychology.

Teenage Daughter

A girl going through the phase of adolescence, typically aged between 13 and 19 years, experiencing physical, psychological, and social changes.

Variable-ratio Schedule

A schedule of reinforcement where a response is reinforced after an unpredictable number of responses, making it very resistant to extinction.