Messaging Apps Such as WhatsApp, Talk, Facebook Messenger, WeChat, and Slack

question 43

Multiple Choice

Messaging apps such as WhatsApp, Talk, Facebook Messenger, WeChat, and Slack allow consumers to chat with company representatives, ask questions, and obtain personalized recommendations. These messaging options, when combined with Internet bots, are becoming a new form of shopping known as

• A) shop chat.
• B) conversational commerce.
• C) social media marketing.
• D) purchase technologies.
• E) connected purchasing.

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Definitions:

Generalization

The process of formulating general concepts by abstracting common properties of specific instances.

Planning

The process of making plans for something, often involving decision-making and thinking ahead.

Nutrition Education Intervention

A program designed to improve nutritional knowledge and behaviors among specific populations or individuals.

Step

A single movement made by lifting the foot and setting it down elsewhere, or a stage in a process.