Some Websites Enable a User to Talk Directly with a Customer

question 108

Multiple Choice

Some websites enable a user to talk directly with a customer representative using an online chat feature while shopping on the site. This is an example of the ________ website design element.

• A) convenience
• B) connection
• C) control
• D) community
• E) communication

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Definitions:

Glocalization

The practice of conducting business according to both local and global considerations, blending international approaches with local cultures and preferences.

Cosmopolitanism

A philosophy or ideology that emphasizes being a citizen of the world, valuing diversity, and recognizing the interconnectedness of all people.

Glocalization

A strategy that combines global reach with local adaptation, ensuring products or services are acceptable to local markets while maintaining worldwide efficiency.

Counterfeiters

Individuals or entities that produce unauthorized replicas of copyrighted or trademarked products, often of inferior quality, to sell for profit.