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Walmart has developed a sophisticated inventory management and cost control system that allows rapid price changes for each product in the store. The firm also uses technologies such as ________ to improve the quality of information available about the shopping experience in their stores .
Foot-In-The-Door Phenomenon
A tactic that involves getting a person to agree to a small request to increase the chances they will agree to a larger request later.
Fundamental Attribution Error
The tendency for people to over-emphasize personality-based explanations for behaviors observed in others while under-emphasizing situational explanations.
Peripheral Route Persuasion
A method of persuasion that relies on superficial cues rather than the logical argumentation or the content of the message itself.
Cognitive Dissonance
The discomfort in one's mind caused by holding several contradictory beliefs, ideas, or values concurrently.
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