All of These Are Employee Development Actions That Are Critical

question 181

Multiple Choice

All of these are employee development actions that are critical to the overall success of service organizations except which?

• A) coaching
• B) leadership
• C) training
• D) communication
• E) compensation

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Definitions:

Depression

A common but serious mood disorder that negatively affects how you feel, think, and handle daily activities.

Learned Helplessness

A condition in which an individual becomes passive and depressed after experiencing uncontrollable adverse events, leading to a belief that future efforts are futile.

Inescapable Shock

A situation in an experiment where an individual cannot avoid the aversive stimulus, often used to study stress responses and learned helplessness.

Habit Control

Techniques and strategies employed to change or modify undesirable habits and behaviors through reinforcement or punishment.