The Dimension of Service Quality Called ________ Is the Ability

question 203

Multiple Choice

The dimension of service quality called ________ is the ability to perform the promised service dependably and accurately.

• A) reliability
• B) assurance
• C) accuracy
• D) responsiveness
• E) empathy

Recognize the role of cognitive biases and mental sets in problem-solving.

Comprehend the relationship between genetics, environment, and intelligence.

Identify different psychological assessments for intelligence.

Understand the concept of intelligence and how it is measured, including the idea of IQ and the Flynn Effect.

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Definitions:

Simp

Slang for a person who overly defers to someone else, typically a man excessively reverent or submissive towards a woman.

CD

Can refer to a "Compact Disc" used for storing digital data or "Certificate of Deposit" in finance; context needed for specific definition.

Inference Forms

Patterns or structures of logical reasoning where conclusions are drawn from a set of premises.

MP

Short for "Member of Parliament," a representative elected to participate in the legislative process of a parliamentary democracy.