Which Statement Best Describes a Service

question 18

Multiple Choice

Which statement best describes a service?

• A) Services are physical objects.
• B) Services are intangible items.
• C) Services are thoughts about concepts, actions, or causes.
• D) Services are the benefits organizations receive in exchange for selling products.
• E) Services comprise the subset of tangible features of products.

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Definitions:

Typical Request

A typical request refers to a common or standard solicitation or appeal for information, action, or services in a business or communication context.

Apologize

To express regret for a mistake or wrongdoing.

Buffer

A section in writing or speech used to soften the impact of what comes next, often found in negative news messages.

Espresso Machine

A device specifically designed to brew coffee by forcing pressurized water through finely-ground coffee beans, producing a concentrated coffee beverage known as espresso.