Which Statement Best Describes a Service

question 18

Multiple Choice

Which statement best describes a service?

• A) Services are physical objects.
• B) Services are intangible items.
• C) Services are thoughts about concepts, actions, or causes.
• D) Services are the benefits organizations receive in exchange for selling products.
• E) Services comprise the subset of tangible features of products.

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Definitions:

Information Processing Approaches

Models that seek to identify the ways individuals take in, use, and store information.

Piaget's Approach

A theory of cognitive development that describes how children construct a mental model of the world through stages of learning and understanding.

Short-term Memory

The capacity for holding a small amount of information in an active, readily available state for a short period of time.

Working Memory

A cognitive system with a limited capacity that is responsible for temporarily holding information available for processing.