Examlex
The ________ concept means that an organization strives to satisfy consumer needs while achieving its goals.
Fundamental Attribution Error
The tendency to overestimate the influence of personal characteristics and underestimate the influence of situational factors in explaining others' behavior.
Illusory Correlation
A cognitive bias wherein people falsely perceive an association between two events or situations.
Heuristic Overbias
The tendency to over-rely on heuristic approaches when making decisions, often at the expense of more accurate or rational methods.
Self-serving Attribution
A common bias where individuals attribute their successes to internal or personal factors and their failures to external or situational factors.
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