One of the Results in Using Balanced Scorecards Is a Shift

question 53

Multiple Choice

One of the results in using balanced scorecards is a shift from a focus on financial results to a focus on:

• A) maximizing market share.
• B) minimizing budgetary slack.
• C) eliminating fraudulent behavior.
• D) increasing customer satisfaction.

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Definitions:

Kidnappings

The act of unlawfully seizing and carrying away a person by force or Fraud, often to hold them in false imprisonment.

Cognitive Dissonance

The psychological discomfort experienced when holding two or more contradictory beliefs, values, or ideas simultaneously.

Continuing Behavior

Persistent actions or activities that an individual keeps doing over a period of time.

Cognitive Dissonance

A psychological phenomenon where an individual experiences discomfort due to conflicting beliefs, attitudes, or behaviors.