_____ Refers to an Approach to Assessing Performance That Targets

question 51

Multiple Choice

_____ refers to an approach to assessing performance that targets managers' attention on four areas: financial, customer, internal business process, and learning and growth.

• A) SWOT analysis
• B) PESTLE analysis
• C) The balanced scorecard
• D) The triple bottom line
• E) EFQM Model

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Definitions:

Acid-test Ratio

A financial metric that measures a company's ability to pay off its short-term liabilities with its quick assets, excluding inventory.