A Performance Management System Designed with a Strong Quality Orientation

question 68

Multiple Choice

A performance management system designed with a strong quality orientation can be expected to

• A)emphasize an assessment of system factors,but not person factors,in the measurement system.
• B)emphasize managers and employees working separately to solve performance problems.
• C)involve only the external customers in setting standards and measuring performances.
• D)use multiple sources to evaluate person and system factors.
• E)emphasize an assessment of person factors,but not system factors,in the measurement system.

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Definitions:

Negative Symptoms

In the context of mental health, symptoms that represent a reduction or absence of normal behaviors, thoughts, or emotions, often found in schizophrenia.

Major Symptoms

Primary signs or indicators of a disease or condition that are critical for diagnosis and distinguishing one medical issue from another.

Schizophrenia

A chronic and severe mental disorder affecting how a person thinks, feels, and behaves, often characterized by episodes of psychosis.

Control Delusion

A belief that one's thoughts, feelings, or actions are being controlled by external forces.