Solange Is the First One at Work Every Day,the Last

question 68

Multiple Choice

Solange is the first one at work every day,the last one to leave,does not need a lot of direction,and can be relied on to finish any project given to her.You would describe her as

• A)conscientious.
• B)having basic skills.
• C)reaping the benefits of training.
• D)aware of her training needs.
• E)goal oriented.

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Definitions:

Service Failure

A situation where a service does not meet the customer's expectations, leading to dissatisfaction.

Follow-Up

An action taken to ensure a previous communication has been understood, or to check the progress of an activity.

Written Message

Information or communication expressed in the form of text and transmitted through written mediums.

Promotes Goodwill

Activities or actions that enhance friendly, cooperative, and positive relations between individuals or groups.