Work Rules

question 1

Multiple Choice

Work rules:

• A) Are determined unilaterally by the unions.
• B) Are jointly determined and administered by managers and union representatives.
• C) Are determined unilaterally by managers.
• D) Are the same across public and private sector organizations.
• E) Reflect the dynamic nature of the management.

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Definitions:

The Two-Step Flow Model

A communication theory suggesting that information from the media moves to opinion leaders and then to a wider audience.

Influencers

People who can influence others' buying choices due to their expertise, status, authority, or personal connection with their audience.

Dissemination

The process of spreading information, knowledge, or ideas to a wide audience.

Sticky

Describes content, websites, or applications that engage users and encourage them to spend more time interacting with them.