Which Statement on Reengineering and Process Improvement Is Best

question 105

Multiple Choice

Which statement on reengineering and process improvement is best?

• A) Only reengineering focuses on business processes.
• B) Process improvement focuses only on critical or core processes, such as order fulfillment.
• C) Reengineering starts with a "clean slate" whereas process improvement looks for ways to incrementally improve.
• D) Only process improvement programs make use of cross- functional teams.

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Definitions:

Information System

A system that includes data, people, procedures, hardware, and software that help in planning and decision making; a software-based solution used to gather and analyze information.

Expert Systems

A type of artificial intelligence program that uses knowledge and inferential rules to solve problems that would require human expertise.

Natural Language Processing

A branch of artificial intelligence that deals with the interaction between computers and humans using natural language.

Primary Key

A unique identifier for each record in a database table, which ensures that each entry is distinct from all others.