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Customer Service, External Business Processes, Financial Performances, and the Organization's

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Customer service, external business processes, financial performances, and the organization's capacity for learning and growth are the four major perspectives of the balanced scorecard.


Definitions:

Physical Development

The progression of bodily growth and increase in size, skill, and functionality, often tracked in children as developmental milestones.

Mental Health Referral

A process where individuals are directed to appropriate mental health specialists or services for further support and treatment.

Coping Strategies

Techniques or methods that individuals use to handle stress or difficult situations.

Sad

Feelings of sorrow or unhappiness, often a normal, temporary emotional response to life's struggles.

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