A Contingency Factor That Can Influence the Success of a TQM

question 148

Multiple Choice

A contingency factor that can influence the success of a TQM program in a negative way is that:

• A) continuous improvement is a way of life.
• B) TQM serves to enrich jobs and motivate employees.
• C) problem-solving skills are improved for all employees.
• D) participation and teamwork are used to tackle significant problems.
• E) union leaders are left out of QC discussions.

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Definitions:

Liquidating Dividend

A type of payment made by a corporation to its shareholders during its liquidation or dissolution, often representing the return of capital rather than profit.

Special Dividend

A one-time payment made by a company to its shareholders, often issued in response to exceptionally strong earnings or when a large amount of excess cash is on hand.