Effective Virtual Team Leaders Use Technology to Build Relationships Through

question 14

Multiple Choice

Effective virtual team leaders use technology to build relationships through all of the following ways EXCEPT:

• A) bring attention to and appreciate divers skills and opinions.
• B) scrutinize electronic communication patterns.
• C) use technology to enhance communication and trust.
• D) ensure timely responses online.
• E) manage online socialization.

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Definitions:

Customer Dissatisfaction

Negative feelings or a state of disappointment experienced by customers when products or services fail to meet their expectations.

Absorption Costing Income

The profit figure calculated under absorption costing, including all costs of production – both fixed and variable – in product costs, affecting reported income.

Overproduction

The production of goods in quantities exceeding the demand, often leading to excess inventory and potential financial losses.

Evaluating

The process of assessing or examining something with the possible intent of instituting change based on that assessment.