The Four Primary Skills for Communicating in a Crisis Include

question 155

Multiple Choice

The four primary skills for communicating in a crisis include all of the following EXCEPT:

• A) staying calm.
• B) being visible.
• C) getting the awful truth out.
• D) communicating a vision for the future.
• E) all of these are skills for communicating in a crisis.

---

Definitions:

Artificial Intelligence

The simulation of human intelligence in machines that are programmed to think and learn like humans.

Electronic Performance

The evaluation and tracking of employees' work performance through digital means.

Intranet Portals

Private, secure websites designed to facilitate information sharing and communication within an organization.

Psychological Contract

An unwritten agreement that encompasses the mutual beliefs, perceptions, and informal obligations between an employer and its employees.