Ricky Is a Manager at InfoServices, Where She Rewards the Top

question 139

Multiple Choice

Ricky is a manager at InfoServices, where she rewards the top sales employee every month by giving him or her a high-definition TV or PC. This is an example of what employee motivation program?

• A) Pay for performance
• B) Lifestyle award
• C) Employee stock ownership plan
• D) Flexible work schedule
• E) Team-based compensation

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Definitions:

Deception

The act of misleading or tricking someone by concealing or distorting the truth.

Pauses

Brief stops or breaks in activity or speech, often used for emphasis or to reflect, gather thoughts, or create suspense.

Body Posture

This refers to the way individuals hold and position their body, often considered an aspect of non-verbal communication that can reflect feelings, attitudes, or health.

Paralanguage Cues

Non-verbal elements of communication used to modify meaning and convey emotion, such as tone of voice and gestures.