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Discuss the four steps of the "control process" that managers use within organizations. Give a specific example of each of these steps in a business decision situation.
Repressed Emotions
Emotions that have been unconsciously hidden away by an individual to avoid dealing with the stress or trauma associated with them.
Displacement
A psychological defense mechanism where emotional responses are transferred from their original source to a safer or more acceptable object or person.
Secondary Gain
The advantage or benefit a person unconsciously gains from maintaining their illness or ailment.
Repressed Emotions
Emotions that are unconsciously avoided or suppressed due to various psychological reasons.
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