To Streamline the Sales Process, the CEO Is Implementing Several

question 57

Multiple Choice

To streamline the sales process, the CEO is implementing several changes that are triggering resistance from some sales teams within the company. To increase his power in order to overcome the resistance and to achieve the desired changes, the CEO should

• A)deal with the resistance through avoidance.
• B)resolve the conflict through accommodation.
• C)ignore the resistance and proceed.
• D)engage in organizational politics.
• E)engage an arbitrator.

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Definitions:

Direct Labor-Hours

The total hours worked directly on the manufacture of products, used for assigning labor costs to units of production.

Materials Price Variance

The difference between the actual cost of materials purchased and the expected cost, often used to monitor and control production costs.

Direct Labor-Hours

The total hours of labor directly involved in the production of goods or services, often used as a basis for allocating labor costs to products.

Variable Manufacturing Overhead

Indirect manufacturing costs that fluctuate with production volume, such as utilities and maintenance expenses.