Members Within a Team Are Consistently Butting Heads Due to Communication

question 19

Multiple Choice

Members within a team are consistently butting heads due to communication problems and interpersonal misunderstandings. To address this conflict, the team's manager should

• A)increase overall awareness among the team of the specific communication and interpersonal misunderstandings at the heart of the conflict.
• B)implement job rotations to increase appreciation for each other.
• C)identify temporary assignments to give members a break from each other.
• D)pursue permanent transfers of members to other teams.
• E)dismiss those employees most involved in conflict.

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Definitions:

Actual Hours Worked

This refers to the total hours an employee has been physically present and working at their job within a specific period.

Direct Labor Costs

The wages and benefits paid to employees who are directly involved in the production of goods or services.

Variable Overhead Efficiency Variance

The difference between the actual variable overhead and the standard cost of variable overhead allocated for the actual production.

Supplies Cost

The cost associated with materials and items used in the operation or maintenance of a business or facility.