Sandra Discovered That Much of the Conflict Between the Design

question 9

Multiple Choice

Sandra discovered that much of the conflict between the design and production departments was due to a lack of shared goals and misunderstandings regarding dependencies. By implementing a cross-functional team approach, Sandra addressed the conflict by

• A)merging the chain of command.
• B)changing values and norms within the departments.
• C)increasing integration across the departments.
• D)eliminating autonomy of the departments.
• E)altering the sources of conflict.

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Definitions:

Intrinsic Motivation

The drive to engage in activities for their own sake and for the personal rewards they provide, rather than for some external reward.

Source of Energy

Any physical or chemical substance that can be converted to provide power, such as sunlight, fossil fuels, or nuclear power.

Brain

The organ in the head of vertebrates that controls the body's functions, emotions, and thoughts.

Revised Concept

A modified or updated version of an original idea, theory, or belief to incorporate new information or insight.