Luann Needs to Share Changes to the Company's Benefits Package

question 3

Multiple Choice

Luann needs to share changes to the company's benefits package with all employees. Luann is the ________ when she starts the transmission phase in the communication process.

• A)encoder
• B)messenger
• C)decoder
• D)receiver
• E)sender

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Definitions:

Reliability

The quality or state of being dependable or capable of performing consistently under specified conditions.

TPM

Total Productive Maintenance; a proactive maintenance approach focusing on improving equipment effectiveness and employee involvement.

TQM

Total Quality Management; a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback.

Maintenance

Activities undertaken to keep equipment or systems functioning efficiently through preventive measures or repairs.