Madeline Is Preparing to Announce Changes in Policies and Procedures

question 84

Multiple Choice

Madeline is preparing to announce changes in policies and procedures, and she wants to make sure there will be some kind of written documentation that a message was sent and received. The need for an electronic trail will affect Madeline's choice of

• A)information richness.
• B)nonverbal communication.
• C)a communication network.
• D)verbal communication.
• E)communication medium.

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Definitions:

Aggressive, Hostile

Behaviors that are confrontational, intimidating, or forceful in nature, potentially causing harm or conflict in interpersonal interactions.

Quest for Achievements

The pursuit or endeavor to attain goals, success, or particular standards of excellence.

Yerkes-Dodson Law

The Yerkes-Dodson Law suggests that there is an optimal level of arousal for performance, where too little or too much arousal can decrease performance efficiency.

Stress Level

The degree of tension or anxiety experienced by an individual or group.