As a Manager Who Has Significant Referent Power, Darlene Is

question 91

Multiple Choice

As a manager who has significant referent power, Darlene is likely

• A)used as a role model by many of her employees.
• B)unpopular with subordinates and superiors alike.
• C)ineffective and inefficient as a leader.
• D)to command the respect and admiration due to her education and experience.
• E)to control subordinates through rewards and punishments.

---

Definitions:

Statistical Quality Control

The use of statistical methods to monitor and control a process to ensure that it operates at its full potential.

Just-In-Time

A lean manufacturing strategy aimed at reducing inventory and carrying costs by producing or procuring goods only as needed.

Assembly Line

A manufacturing process where a product is assembled step by step in a sequential manner, moving from one workstation to the next.

Operations Management

The area of management concerned with designing, overseeing, and controlling the process of production and redesigning business operations in the production of goods or services.