Organizational Performance Can Be Hindered When Managers

question 32

Multiple Choice

Organizational performance can be hindered when managers

• A)adopt performance standards geared toward employee behavior.
• B)set stretch goals for employees.
• C)establish operating budgets that regulate how goals are attained.
• D)take corrective action on all performance outputs.
• E)focus on only one performance standard instead of many different standards.

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Definitions:

Listening Process

The active engagement in hearing and attempting to comprehend and interpret the messages communicated by others.

Proxemics

The study of how humans use space and distance as a means of nonverbal communication.

Chronemics

The study of how time is used in communication and how it affects interactions.

Haptics

The study and use of touch as a means of communication, including gestures, body language, and the texture of materials.