To Effectively Implement Total Quality Management, Managers Should

question 40

Multiple Choice

To effectively implement total quality management, managers should

• A)minimize interactions across departments to increase functional focus.
• B)demand that employees achieve quality goals without added incentives.
• C)ask employees for suggestions about improvements.
• D)focus on the cost of the quality program.
• E)stockpile inventory to avoid manufacturing delays.

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Definitions:

Price-Earnings Ratio

A valuation metric for stocks, calculated by dividing the market price per share by the earnings per share.

Market Price

The present rate at which a service or asset is available for purchase or sale on the public market.

Dividends

Payments made by a corporation to its shareholder members, typically derived from profits.

Common Stock

A form of corporate equity ownership, a type of security that represents a fraction of ownership in a corporation, giving holders voting rights and a share in the company’s profits.