In Order to Succeed, How Should an Organization Respond to Customer

question 1

Multiple Choice

In order to succeed, how should an organization respond to customer demands?

• A)Customer demands should be considered within the context of top-down management decisions.
• B)Customer demands are most relevant to later functions in the value chain.
• C)Customer demands should be satisfied and products customized to individual customers.
• D)Customer demands should drive value chain activities.
• E)Customer demands should be considered but are not as important as internal product expertise.

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Definitions:

Arctic National Wildlife Reserve

A protected area in northeastern Alaska, USA, known for its diverse wildlife and vast landscapes, including tundra and forest.

Glacier National Park

A national park located in the U.S. state of Montana, known for its stunning mountain ranges, glaciers, and diverse ecosystems.

Gulf Coast

The coastline along the Gulf of Mexico in the United States, known for its distinct culture, ecosystems, and economic contributions.

Upper Mantle

The layer of the Earth located beneath the crust and above the lower mantle, extending from depths of about 35 to 410 kilometers.