Total Quality Management (TQM)is a Technique That Focuses on

question 11

Multiple Choice

Total quality management (TQM) is a technique that focuses on

• A)using IT to develop an ongoing relationship with customers.
• B)improving the quality of an organization's products and services.
• C)increasing operating system efficiency.
• D)using IT to reduce the costs of product assembly processes.
• E)creating an output that is valuable to the customer.

---

Definitions:

Salvage Value

The expected resale price of an asset at the termination of its functional life.

Depreciation Rate

The percentage rate at which an asset loses its value over time, typically used for accounting or tax purposes.

Monthly Depreciation

The apportionment of the cost of an asset over its useful life on a monthly basis.

Double-Declining-Balance

A method of accelerated depreciation which doubles the straight-line depreciation rate.