John Is a College Student Who Admired His Professors and Began

question 31

Multiple Choice

John is a college student who admired his professors and began to dress and speak like them. For John, college professors are his

• A) primary group.
• B) secondary group.
• C) reference group.
• D) in-group.

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Definitions:

Counterproductive Work Behavior

Actions by employees that intentionally hinder organizational goals or objectives.

Organizational Norms

Shared expectations and rules that guide behavior of people within social groups, including workplaces.

Voluntary Behavior

Actions taken by an individual out of free will without external compulsion or coercion.

Organizational Citizenship Behavior

Voluntary actions by employees that are not part of their formal job requirements but contribute to the organizational well-being.