One Risk of Implementing a New System Like ERP and CRM

question 124

Multiple Choice

One risk of implementing a new system like ERP and CRM is that employees will think it is merely another management __________and not support it properly.

• A) attempt at control
• B) fad
• C) way of justifying their existence
• D) strategy

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Definitions:

Constant

A quality, value, or quantity that remains unchanged or stable within a given context or over time.

Non-Experimental

Research methods that do not involve manipulating variables to determine effects but instead observe naturally occurring relationships.

Experimental

Pertaining to a method of research that involves the manipulation of variables to establish cause and effect relationships.

Correlational

Relating to a statistical relationship between two or more variables, where changes in one variable are associated with changes in another, without implying causation.