The First Gap in Delivering Service Occurs When_____________ Perceptions About

question 18

Short Answer

The first gap in delivering service occurs when_____________ perceptions about what customers _____________are different from_____________ .

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Definitions:

Variables

Symbols in programming that are used to store data values that can be changed during program execution.

Function

A block of organized, reusable code designed to perform a single, related action.

Global Variables

Variables declared outside any function, accessible by any part of the program.

Expressions

Combinations of variables, operations, values, and functions that are evaluated to produce another value in programming.