Examlex
Poor speed of service and inattentive staff are the most common service complaints. What factors cause customers to perceive these problems?
Promised Rebate Package
A commitment to return a portion of the purchase price to the consumer as an incentive or reward after a product is bought.
Influencing
The capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself.
Manipulating
Influencing or controlling someone or something to one's advantage, often in an unfair or dishonest way.
Motivating
The process of providing reasons, incentives, or encouragement to act or behave in a specific manner.
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