Examlex
Which of the following is an excellent source of information to help a retailer improve its customer service?
Bystander Intervention
The act of stepping in to assist someone in need when others are present, which can be influenced by factors like social norms and the perceived cost of intervention.
Darley and Latané
Researchers known for their pioneering work in the field of social psychology, especially in the areas of bystander intervention and social influence.
Drowning
A fatal process resulting from submersion in liquid, leading to respiratory impairment and lack of oxygen.
Helping Behavior
Actions intended to provide assistance or benefit to others without expectation of reward or recognition.
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