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Consumers respond to services such as ordering products online because they feel .
Psychological Contract
The unwritten, perceived obligations, and expectations between an employer and employees regarding the nature of their working relationship.
Makes Contributions
refers to the act of offering ideas, efforts, or resources to a group, project, or cause, enhancing its success or progress.
Inducements
Rewards or incentives provided to encourage certain actions or behaviors among individuals or groups.
Psychological Contract
The unwritten, implicit set of expectations and obligations between an employer and an employee regarding the terms of their working relationship.
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