A Bank Talked to a Sample of Customers in a One-

question 124

Multiple Choice

A bank talked to a sample of customers in a one- on- one discussion to find out how they felt about the teller experience.The bank used to collect the data.

• A)cross- sectionals
• B)customer interviews
• C)mail survey
• D)focus groups
• E)descriptives

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Definitions:

Parental

Relating to a parent or parents, encompassing aspects of nurturing, raising, and providing for offspring.

Richard Wanner

Without additional context, this appears to refer to an individual's name rather than a widely recognized key term.

Horizontal Mobility

The movement of an individual or group within the same social status or class, often through changing occupations or roles.

Intergenerational Mobility

The movement or changes in social status and economic position from one generation to another within a family or social group.