Akil Is a Human Resources Manager for a Dubai-Based Company

question 2

Multiple Choice

Akil is a human resources manager for a Dubai-based company which manages a chain of hotels. The company is opening a new location in Algeria, and Akil has been asked to relocate for six months to ensure effective teams are established for different operational areas. The new teams Akil will be working with all have team members from various cultural backgrounds from across North Africa, the Middle East and southern Europe.
Akil has had cross-cultural training and has learned about the specific competencies needed by intercultural managers.
-As he grows to know each team, Akil realizes that there are different needs, issues and personalities in each. He recognizes the need to vary his behavior between team situations in order to deal with each one most effectively. He is demonstrating ________ .

• A) behavioral flexibility
• B) empathy
• C) awareness
• D) tolerance of uncertainty
• E) knowledge management

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Definitions:

Marginal Revenue

The additional income received from selling one more unit of a good or service.

Monopolistic Competitor

A market structure where many firms sell products that are similar but not identical, allowing them for some degree of market power.

Product Promotion

The process of marketing and advertising a product to increase awareness and sales.

Marginal Revenue

The increase in revenue resulting from the sale of one additional unit of a product or service.