Has Hired You to Develop Training Materials for Their Consultants

question 22

Multiple Choice

has hired you to develop training materials for their consultants. Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. CE believes that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure.
-The Acme Products case study notes that the senior management at Acme is concerned because the company takes so long to bring new products to market. Which of the following approaches would your trainees identify as most likely to help resolve this problem?

• A) decreased work specialization
• B) decentralization of the decision-making process
• C) reduced diversity within the company's work force
• D) reduction of cross-functional work teams
• E) decreased formalization of policies and procedures

---

Definitions:

Modelling

Tendency for a person to reproduce the actions, attitudes, and emotional responses exhibited by a real-life or symbolic model. Also called observational learning.

Social Loafing

A reduction in individual effort when working on a collective task (one in which our outputs are pooled with those of other group members) compared with working either alone or coactively (our outputs are not pooled).

Situation Comedies

A genre of comedy television programs that revolve around a fixed set of characters in a relatively consistent setting, often focusing on humorous situations.

Moral Lesson

A fundamental principle or ethical instruction derived from a story, experience, or event intended to guide one's moral conduct.